How Can I Place an Order?
To place an order, simply browse our website and add the desired items to your cart. Then proceed to checkout, where you will be prompted to enter your shipping and payment information. Once your order is confirmed, you will receive an email notification.
What Payment Methods Do You Accept?
We accept payment via major credit cards such as Visa, Mastercard, American Express, and Discover. We also offer the option to pay with PayPal for added convenience.
How Long Will It Take to Receive My Order?
Orders are typically processed and shipped within 5 – 15 business days. Shipping times vary depending on your location and the shipping method selected at checkout. Once your order has been shipped, you will receive a confirmation email with tracking information.
Do You Offer International Shipping?
Yes, we offer shipping to select international destinations. Shipping costs and delivery times may vary depending on the destination country and customs processing. Please note that international customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs authorities.
What is Your Return Policy?
We accept returns within 30 days of purchase for unused items in their original packaging. Please see our Returns and Shipping Policy for more information on how to initiate a return.
How Can I Track My Order?
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your delivery on the carrier’s website.
Can I Cancel or Modify My Order After It Has Been Placed?
We strive to process orders quickly, so please contact us as soon as possible if you need to cancel or modify your order. Once an order has been processed and shipped, it cannot be cancelled or modified.
Are Your Products Handmade?
Yes, our products are handcrafted with care by skilled artisans. We take pride in the quality and craftsmanship of each item in our collection.
How Can I Contact Customer Support?
If you have any questions or concerns, please don’t hesitate to contact our customer support team at [email protected]. We’re here to help!
